Domain management

Domain management allows Enterprise organization owners to claim ownership over an email address domain associated with their workspace. This unlocks domain management settings like configuring SAML SSO for your organization, building Notion integrations using link previews, and controlling who can create workspaces.

To verify a domain for your workspace:

1. Go to notion.com/settings/organization.

2. In the General tab of your organization settings, select Manage email domains.

3. Select Add email domain.

4. Enter your email domain and select Get verification code.

5. Follow the prompts to update your DNS record.

6. Click Verify domain to prompt Notion to check your DNS record.

   • If your domain’s status is Pending, select ••• next to the domain → View details → Verify to manually verify it.

7. Once verification is complete, you’ll see a confirmation dialog and your domain’s status will be Verified.

If you’re building an integration with Notion, like link previews, you’ll need to verify your domain in the integration management page and not in Notion. You can find the full instructions in our developer guides →

To customize workspace creation permissions:

• Your workspace must be on the Enterprise Plan.

• You must be an organization owner.

• You have verified at least one domain. Instructions for domain verification can be found above →

You can customize permissions for who can create new workspaces using your verified domains. To do this:

1. Go to notion.com/settings/organization.

2. Go to the People tab.

3. In the Managed accounts section, toggle Allow users to create new workspaces on or off. When toggled off, only organization owners will be able to create new workspaces with your verified domain.

Once a domain is verified, organization owners on the Enterprise Plan can transfer, delete, or claim ownership over workspaces created by users with their verified domain.

To view and manage claimable workspaces:

• You must be an organization owner on the Enterprise Plan.

• Your verified domain must not be an educational domain.

• Your verified domain must have been verified for at least 14 days.

• For single-member workspaces, the workspace creator’s email must belong to the verified corporate domain.

• For multi-member workspaces, the workspace creator’s email must belong to the verified corporate domain (the creator does not need to be a current member of the workspace). At least one current workspace owner (either the creator or someone else) must be using the verified email address.

• If you want to claim an Enterprise workspace, that workspace must not be part of another organization.

Enterprise organization owners can view all non-enterprise workspaces created by users with their verified domain by going to the General tab of their organization’s settings → Manage workspaces. From there, they can:

• View each workspace with information like its name, plan type, number of members, and more.

• Select Add workspace to claim multi-member workspaces and upgrade them to the Enterprise Plan (if they’re not already on the Enterprise Plan).

• Request ownership change for or delete single-member workspaces.

With domain management, organization owners on the Enterprise Plan can request a change in ownership transfer on single-member workspaces using a verified domain to a non-corporate email address. This is especially helpful when users created a workspace using a corporate email address, but use the workspace primarily for personal projects.

To change workspace ownership:

• You must be an organization owner on an Enterprise Plan.

• The workspace must only have one member.

To do this, organization owners can follow these steps:

1. Go to notion.com/settings/organization.

2. Open the General tab.

3. Select Manage workspaces → Add workspace.

4. Select ••• next to a single-player workspace.

5. Select Request transfer.

When the change request is submitted, an email notification will be sent to the workspace owner of the selected workspace and the user will not be able to access their workspace until they have completed the remaining transfer steps as follows:

1. Log into the workspace.

2. Follow the instructions and change email address associated with the account to a non-corporate email address. Note that while a single-member workspace ownership change is requested, the user cannot change the email associated with their user account.

3. A verification code will be sent to the email address to confirm the user’s ownership of the account. Enter this verification code in the workspace.

4. An automated email will be sent once the change is complete.

Once an organization owner verifies a domain, an automated email will be sent to all workspace owners of workspaces created with that domain, notifying them that their workspaces are eligible to be claimed.

During this 14-day notification period, workspace owners can only request ownership transfers on single-member workspaces. They will be unable to delete single-member workspaces or claim multi-member workspaces.

After a domain is verified, users who create new workspaces with a verified domain will be notified upon creation that their workspace is eligible to be claimed.

Organization owners can also export the list of claimable workspaces as a CSV. To do this:

1. Go to notion.com/settings/organization.

2. Open the General tab.

3. Select Manage workspaces → Add workspace → ⬇️.

The CSV export will be sent to you via email.

With domain management, Enterprise organization owners can more easily govern how a verified domain is used and where related projects are stored on Notion. For example, when an employee leaves a company, Enterprise organization owners can delete their single member workspaces to clean up old content while remaining compliant.

To delete a workspace:

• You must be an organization owner on the Enterprise Plan.

• The domain was verified at least 14 days ago.

• The workspace must only have one member, and must either be on a Free Plan or have made all their payments if they’re on a Paid Plan.

To delete a workspace, organization owners can follow these steps:

1. Go to notion.com/settings/organization.

2. Open the General tab.

3. Select Manage workspaces → Add workspace.

4. Select ••• next to a single-player workspace.

5. Select Schedule deletion.

The workspace consolidation tool is available to Enterprise customers through their Notion Account Management team. Learn more about workspace consolidation support here.